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Terms of Service

Effective Date: May 30, 2026 | Last Updated: May 30, 2026

1. Acceptance of Terms

Welcome to Osiris0 ("we", "us", "our"). By accessing or using our website and services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Services. These Terms apply to all visitors, users, clients, and others who access or use our Services.

2. Description of Services

Osiris0 provides the following services:

  • Custom Project Development: Tailored software, web, and digital solutions based on client requirements.
  • Digital Products: Ready-made templates, domains, SaaS applications, blogs, APKs, web applications, mobile applications, desktop applications, and plugins available for purchase through our store.
  • Consultation: Technical consultation and project planning services.

We reserve the right to modify, suspend, or discontinue any part of our Services at any time without notice.

3. User Eligibility

By using our Services, you represent and warrant that:

  • You are at least 18 years of age or the age of majority in your jurisdiction.
  • You have the legal capacity to enter into a binding contract.
  • You will provide accurate, current, and complete information when using our Services.
  • You will not use our Services for any illegal or unauthorized purpose.

4. Accounts and Authentication

To access certain features of our Services, you may be required to create an account or authenticate via our login system. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to protect your account.

5. Project Requests and Quotes

When you submit a project request through our platform, you agree to provide accurate and complete information about your requirements. We will generate a quote based on the information provided. Quotes are estimates and may be adjusted if project requirements change during development. By approving a quote, you authorize us to proceed with the project under the terms specified in the quote and these Terms.

6. Payments and Billing

All payments for services and digital products are processed through secure third-party payment gateways (e.g., Stripe). You agree to pay all fees associated with your use of our Services, including any applicable taxes. Payment terms are as follows:

  • Custom Projects: A deposit of 30-50% may be required before work begins. The remaining balance is due upon project completion or as agreed in writing.
  • Digital Products: Full payment is required before delivery of the product.
  • Late Payments: We reserve the right to suspend services or charge interest on overdue payments at the rate of 1.5% per month or the maximum permitted by law.

7. Refund Policy

Refunds are handled on a case-by-case basis:

  • Digital Products: Due to the nature of digital goods, all sales of templates, code, and downloadable products are final and non-refundable.
  • Custom Projects: If we fail to deliver the project as specified in the quote, you may be eligible for a partial or full refund of the deposit. Refunds are not provided for work already completed or for changes in project requirements after work has begun.
  • Disputes: Any refund requests must be submitted in writing within 14 days of project delivery or product purchase.

8. Intellectual Property Rights

Our Property: All content on our website, including text, graphics, logos, code, and software, is the exclusive property of Osiris0 and protected by copyright and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

Delivered Projects: Upon full payment for a custom project or digital product, you receive a non-exclusive, non-transferable license to use the delivered work for your intended business purposes. We retain the right to use the work for our portfolio and promotional purposes unless otherwise agreed in writing.

Prohibited Uses: You may not resell, redistribute, or sublicense our work without our prior written consent. You may not claim our work as your own original creation.

9. Client Responsibilities

You agree to:

  • Provide timely feedback, approvals, and materials necessary for project completion.
  • Maintain the confidentiality of any proprietary information shared with you.
  • Not use our Services to transmit malicious code, spam, or illegal content.
  • Comply with all applicable laws and regulations in your jurisdiction.

10. Delivery and Timelines

Project timelines are estimates and may be affected by client delays, changes in requirements, or unforeseen technical challenges. We will make reasonable efforts to meet agreed deadlines but are not liable for delays caused by factors beyond our control. Digital products are delivered immediately upon purchase via download link or email.

11. Warranties and Disclaimers

Our Services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our Services will be uninterrupted, error-free, or free of viruses or other harmful components.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Osiris0 and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use our Services
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any bugs, viruses, or other harmful code that may be transmitted through our Services
  • Any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available through our Services

In no event shall our total liability to you exceed the total amount paid by you to us in the six (6) months preceding the event giving rise to the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless Osiris0 and its owners, employees, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

  • Your use of our Services
  • Your violation of these Terms
  • Your violation of any third-party rights, including intellectual property rights
  • Any content you submit to us

14. Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use our Services will cease immediately. Provisions that by their nature should survive termination shall survive, including intellectual property, limitation of liability, and indemnification.

15. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Albania and Greece, without regard to their conflict of law provisions. Any dispute arising from or relating to these Terms or your use of our Services shall be resolved through binding arbitration in accordance with the rules of the applicable jurisdiction. The arbitration shall be conducted in English or the local language as agreed by the parties. You agree that any claim against us must be filed within one (1) year after the claim arose.

16. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be construed to reflect the original intent of the parties as closely as possible.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Osiris0 regarding your use of our Services and supersede all prior agreements and understandings, whether written or oral.

18. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms.

19. Contact Us

If you have any questions about these Terms, please contact us at:

  • Email: legal@osiris0.com
  • Support: support@osiris0.com